Warranty

Your Condor strap is warranted by Condor Group Limited for a period of 1 year from the original date of purchase under the terms and conditions below.

A strap will be repaired or replaced, if it is found to be defective in material or workmanship under normal use. If the same model is not available as a replacement, a strap of equal value and similar style will be provided.

The warranty does not cover:

- Damage resulting from improper handling, lack of care, accidents, normal wear and tear or aging.

- Products that were not purchased from an authorised Condor Straps retailer. Proof of purchase is required when making a warranty claim.

For warranty enquiries please contact us at [email protected].

We can only guarantee products purchased through our website or one of our official retail partners. If you have purchased your item from one of our retail partners please contact the store/website where this was purchased first. In order to claim under our warranty we will always need to see the original purchase documentation, including receipt.

If purchasing from ecommerce platforms such as eBay or unauthorised retailers on Amazon, there is a risk that the products are counterfeit, used or defective.

Unauthorised reproduction or copying of content from our websites and social media is prohibited. We cannot be held responsible for promises or claims made by external sites or by other organisations/individuals. We take action against those using our logo or copyrighted content without permission as quickly as possible but advise you to take care when purchasing our products online.